Support

Questions, problems and suggestions all go to one address. There's no ticket form — just write.

We usually reply within 2–3 working days.

FREQUENTLY ASKED

Can I log an expense without internet?: Yes. The entry is saved on the device immediately and appears in the list right then. It syncs to the cloud by itself once you're back online.
Where do the exchange rates come from?: The Central Bank's official daily feed (cbar.az), once per day. If the feed hasn't been published — during a public holiday, for instance — the app looks back up to 7 days for the last valid rate.
Does the rate on a past expense change?: The conversion is live — a rate is never frozen onto an entry. So an older expense shows its AZN equivalent at the current rate.
Can I sign in with an email and password?: No. Only Google and Apple sign-in exist. The Apple button appears on iOS only.
Can I add my own category?: No. The 16 categories are fixed — keeping the list short is a core principle of the app.
Are there charts or a month-by-month history?: No. Qəpik shows the current month's total and the budget bar; there is no chart, report or archive screen.
Does it log recurring or subscription charges automatically?: No. Every entry is manual. "Subscriptions" is simply a category.
How do I delete my account?: From the profile section in the app. Deletion covers the Firestore document, its subcollections, the local database on the device and the auth account.
Is there a web version?: No. Qəpik is an iOS and Android app only; this site is just an information page.

Include these and we can usually find it on the first pass: